Frequently Asked Questions

The myLawyer app and is designed to work from any device. There is an iOS app available at the Apple App Store and an Android app available at the Google Play Store that can be used on the corresponding mobiles and tablets. There is also a web app available at www.mylawyernetwork.com that can be accessed by any laptop or desktop computer, regardless of operating system.

Yes. If you are a lawyer you will have to verify that you are a lawyer and that you have a current practicing certificate. Whether you are a lawyer or a client you will need a verified email address for communication and safety purposes.

You can cancel your subscription at myLawyer any time. Send an email to info@mylawyernetwork.com and we will arrange it for you. Your account will then revert back to our free service.

If you want to delete your account completely, please email us at info@mylawyernetwork.com and we can arrange that for you. Please note that your contact information, data and everything stored in our cloud service will be deleted permanently.

The myLawyer app is designed to work from any device. There is an iOS app available at the Apple App Store and an Android app available at the Google Play Store that can be used on cell phones and tablets. There is also a web app available at www.mylawyernetwork.com that can be accessed by any laptop or desktop computer, regardless of operating system.

Yes. If you are a lawyer you will have to verify that you are a lawyer. Whether you are a lawyer or a client you will need a verified email address for communication and security.

You can cancel your subscription at any time. Send an email to info@mylawyernetwork.com and we will arrange it for you.

If you want to delete your account completely, please email us at info@mylawyernetwork.com and we can arrange that for you. Please note that your contact information, data and everything stored in our cloud service will be deleted permanently.

myLawyer will always make sure that your transactions within our service are 100% secure. Credit card and other pieces of sensitive information that passes through our servers is encrypted and we have installed an SSL certificate which ensures that any and all transactions within our service will be completely secure.

If you lose your credit card, we would advise you to change the credit card information you have provided as soon as possible. In order to do that, please go to the web app at www.mylawyernetwork.com and its settings section. In the payments subsection you will find a form where you can change your credit card information.

If you subscribe to myLawyer’s Standard or Premium options, you will have full control of how your transactions are carried out. After providing us with your credit card information, you can always change it and use a different credit card. Just go to our web app at www.mylawyer-network.com and find the settings section. In the payments subsection you will be able to provide us with a different credit card number. For your own convenience, you will also be able to enter, if you so choose, two different credit card numbers.

In the occurrence that a payment is not accepted by the bank, your subscription will revert to the Free option. An easy way to avoid this problem is to provide us with two credit cards. Simply go to the web app at www.mylawyernetwork.com and find the settings section. In the payments subsection, you will be able to enter your second credit card’s details. If a payment is not accepted, you will be notified.

All of your notifications and messages will be displayed here for quick and easy access. Notifications and messages can come from:

• New invitations to connect
• Messages in public groups
• Messages in private groups
• Messages in Matters
• The message board

This section hosts all your conversations with other users of our service. You can create a new private discussion and you can read through the existing private discussionss that you have created or been invited to. When creating a new private group, you can add a title and a description and invite other people. The invitees can be existing my Lawyer subscribers or other lawyers or clients that you invite to download the app and join the service. If you are a paid subscriber, you will be able to share agreements, documents with any person you invite to join your private group. If you are a free subscriber and have been invited to join a private discussion created by a paid subscriber you will be able to share and have access to and read all the agreements, documents stored by the paid subscriber that has created the private discussion.

This section is available on the paid version of the app and enables a lawyer to organise her practice by matter and client. If the lawyer has subscribed to the Cloud version or Premium version of the app sharing agreements is incredibly efficient. Within each matter the lawyer can organise different channels. For example, the first channel could include the client as well as junior lawyers in the firm, legal assistance and secretaries. The second channel in the matter could include all of those people other than the client. The deletion of the client in the second channel promotes efficiency. The client is not interested to see drafts and internal communications. Any agreements that are stored in the cloud will be linked not only to the matter but also to the channel.

This section enables you to locate and connect with other subscribers to myLawyer. If there are lawyers with whom you wish to connect who are not subscribers to myLawyer you can correct this by inviting them to join. You can use the search function to find the lawyer you wish to communicate with. If you click on a profile, you will be presented the lawyers’ profile and be given the opportunity to connect.

After you have created your public profile, you will be given the opportunity to make some information private.

Yes. In this event you will be able to participate in all functions of the app that you subscribe to. However, no-one will be able to find you in a search.

If a matter or a discussion was started by a paid subscriber, then all members added afterwards can share documents, pictures and other material, even if they are not paid subscribers. ]If a matter or a discussion was started by a free subscriber, then no material can be exchanged by any of the participants, only messages.

If you want to start a new matter when you have been instructed by a client simply go to the myMatters section of the app – which is indicated by the pen symbol. You will be given the option to create a title for the matter and add a description.

If you believe that there is a function or a feature that should be added to the myLawyer app, please send an email to info@mylawyernetwork.com. If you discover a bug in any version of the app or the web app please email us at the same address.

There are three different ways to share a document:

1. In a private conversation
2. In a group discussion
3. In a channel within a matter

In all three cases, you can simply press on the paperclip icon, which opens the menu to share a document that you have stored either locally, on the phone, tablet or computer you are currently using, or in the cloud. Every time you share a document, it is stored in the myLawyer cloud. This way you can always review, in a single page, all the documents that have been shared in a particular discussion.